Get involved
There are lots of ways to get involved – no matter your age, background or where you live.
We have community events – including pop-up roadshows – throughout the year where you can come along and talk to us.
We carry out consultations and host conferences where you can tell us about the big issues.
There's the opportunity to join in a conversation with us on Facebook and Twitter.
We also want tenants to become part of our panels, forums and committees – or become a tenant Board Member.
And there's our annual Tenants’ Satisfaction Survey which asks tenants what we are doing right – and how we can get better.
The choice is yours.
To find out more about getting involved with Dunedin Canmore – and our parent company Wheatley Group – please email our Community Governance Team at consultation@wheatley-group.com
Find out more about our panels, forums and committees below.
Board
Interested in joining our Board?
We’re looking for a tenant to join our Board. Being a Board member is a rewarding experience and will give you an opportunity to help us shape how we deliver excellent services.
To find out more, please get in touch with our Company Secretary, Anthony Allison by email (Anthony.allison@wheatley-group.com) or by phone on 0141 274 6270.
Board member posts are voluntary but expenses will be paid. The time commitment is approximately two days a month.
Membership
It is important for us to know the views of our tenants and those communities we serve. You can influence our decisions by becoming a Member. As a Member, you can help us to achieve our aim of providing good quality homes at affordable costs.
The cost for membership is £1 which is non-refundable. For further information please see our membership policy.
If you would like to become a member please contact Lynn Wynn on 0141 274 6318 or email lynn.wynn@wheatley-group.com
Customer Forum
The Customer Forum meets four times a year and is open to all customers. It is the main way we consult our customers and make sure we take their views on board.
Forum Working Groups
The Customer Forum has ‘Working Groups’ that meet to review policies and make recommendations to the main forum.
Customer Panel
The Panel meets monthly to look at how Dunedin Canmore is performing in areas such as repairs, investment in our homes and our environmental services.
Registered Tenants’ Organisations (RTOs)
RTOs represent their own areas and work closely with our staff on issues in their communities.
Area meetings and visits
We hold regular area visits and meetings so we can get customers’ views.
Individual customers
We are developing links with customers who can’t make it along to meetings. We will do this by the internet and other methods.
Surveys
We carry out regular surveys to learn in more detail what customers want and how we’re doing.
Polish Forum and African Housing Forums
Forums give customers from minority communities a voice to shape our services. Their views help us create forward plans for each forum
For further information, contact Moray Nichol on 0141 274 5948 or email moray.nichol@wheatley-group.com
Welfare Reforms Tenant Advisory Group
This group plays an important role in working with us to develop activities that help to lessen the impact of welfare reforms on our customers.
Areas of particular interest include fuel poverty, debt and the provision of information and advice. The group meets approximately four times a year at Wheatley Housing in Glasgow.
If you have been affected by welfare reforms, or if you have a particular interest and would like to join the group, or would like further information, contact Paul McGuigan on 0141 274 8519 or by email at paul.mcguigan@wheatley-group.com