Get involved
There are lots of ways to get involved – no matter your age, background or where you live.
It is also a great way to meet new people, learn new skills and have fun.
You can join in a conversation with us on Facebook and Twitter – or you can become part of our panels, forums or committees. You may also want to apply to become a tenant Board Member.
We hold community events – including litter picks and pop-up roadshows – throughout the year where you can come along and talk to us. We also carry out consultations and tenant conferences in our head office which let you have a say in some of the big issues for tenants.
Our Tenants’ Satisfaction Survey, which is carried out each year, asks tenants their views on what we are doing right – and how we can get better.
If you want to get involved please call us free on 0800 561 0088 or email talk@dunedincanmore.org.uk
Find out more about our panels, forums and committees below.
Customer Forum
The Customer Forum meets four times a year and is open to all customers. It is the main way we consult our customers and make sure we take their views on board.
Forum Working Groups
The Customer Forum has ‘Working Groups’ that meet to review policies and make recommendations to the main forum.
Customer Panel
The Panel meets monthly to look at how Dunedin Canmore is performing in areas such as repairs, investment in our homes and our environmental services.
Registered Tenants’ Organisations (RTOs)
RTOs represent their own areas and work closely with our staff on issues in their communities.
Area meetings and visits
We hold regular area visits and meetings so we can get customers’ views.
Individual customers
We are developing links with customers who can’t make it along to meetings. We will do this by the internet and other methods.
Youth Board
Views of our younger tenants help influence our services.
Surveys
We carry out regular surveys to learn in more detail what customers want and how we’re doing.
Polish Forum and African Housing Forums
Forums give customers from minority communities a voice to shape our services. Their views help us create forward plans for each forum.
Welfare Reforms Tenant Advisory Group
This group plays an important role in working with us to develop activities that help to lessen the impact of welfare reforms on our customers.
Areas of particular interest include fuel poverty, debt and the provision of information and advice. The group meets approximately four times a year.
If you have been affected by Welfare Reforms or if you have a particular interest and would like to join the Group, or would like further information, please contact Linda Hunter on 0141 274 6612 or at linda.hunter@wheatley-group.com