Stair cleaning service update

Thanks for your patience as we continue to operate in line with government guidance.

Close cleaning service update

As restrictions ease and resources allow, we are re-introducing our services, while ensuring the safety of customers and staff remains our top priority.

Our stair cleaning service restarted on 3 May 2021.

However, it will take time to reach every block, so please bear with us.

It will take a few weeks to bring every block back to our usual high standards, but we expect to be back to our normal schedule by mid-June.

Keeping you safe

Keeping you and our staff safe is a top priority. Here’s how you can help:

  • social distancing: please give our team space to work and clean your stairs by staying in your home while they are working. If you need to go out, please observe social distancing where possible;
  • remove any hazards on the stairs: bikes, prams and bin bags are fire hazards and shouldn’t be stored there.

Got a question?

Speak to your housing officer, email or call us on 0800 561 0088.

Thursday, May 06, 2021